The size of your home should be an option when buying your SimpliSafe system. To enable optimal operation of all devices, the base station must be centrally situated.ĭepending on the size of your house, your base station may or may not be within range of the other devices. Conclusionįinally, you should be able to fix the problem of the SimpliSafe keypad out of range by following the above steps on your own. Problems with your SimpliSafe devices are most often the result of the base station being too far away. Most of the time, software updates are the last item considered, although they might give a simple solution.
You may then return it to its original location and test the range once more.
SIMPLISAFE KEYPAD UPDATE
The update should be completed, and the keypad will reboot. If you’re impatient, the keypad will also display to you what percentage of the update is complete, so you can get real-time updates. Your base station light will become amber when the changes take place. When the installation menu appears, click “install the update.” It takes a few minutes to apply the update and restart the system, so give yourself around 10 minutes. The keypad must then be brought to the base station to confirm that it is within range. Look for “system settings,” then “check for updates.” Look for the gear icon on your keypad if it isn’t there, check the keypad’s menu. You can verify yourself if you suspect a problem with system upgrades. If the problem persists, it will necessitate the assistance of an expert to troubleshoot the issue and implement a remedy.
SIMPLISAFE KEYPAD UPGRADE
The good news is that you can start an upgrade that will bring the software up to date and (hopefully) allow it to pair properly.Ĭhecking for updates is often the last thing you’ll do before calling a service technician. There is always the possibility that the software on your keypad or base station is outdated. Consider restarting your router to remove the IP address from your device on that network. If the preceding steps are ineffective and If you’ve tried restarting both the keypad and the base station, it’s possible that the router has to be reset.
If you continue to receive the “out of range” error, you will need to repeat the instructions and verify that the base station is closer before rebooting the station. When the base station has finished resetting, replace the batteries in the keypad and try again. In order to restart the reset option, hit the power button one more. Of course, keep us updated if you continue to have trouble 12 3 Chookie 1 Message daveyd Base station reset worked for me. If you followed the instructions correctly, the base station should be in test mode. Once the Base Station has fully booted up, try arming and disarming your system again through the Keypad. Finally, you will need to restart your base station.
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